Privacy Policy

Effective Date: August 14, 2026

Mayer Insurance Group respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, how we use it, how we may share it, and how we handle information related to SMS/text messaging.

Information We Collect

We may collect information that you voluntarily provide to Mayer Insurance Group, including:

  • Name

  • Mailing address

  • City, state, and ZIP code

  • Email address

  • Telephone or mobile number

  • Preferred method of contact

  • Insurance coverage interests

  • Questions, comments, or other information you submit through our website

  • Appointment or service-related information

  • Information you provide during communications with Mayer Insurance Group

We may also collect limited technical information when you use our website, such as browser type, device information, IP address, and general website usage information.

How We Use Your Information

Mayer Insurance Group may use the information you provide to:

  • Respond to your insurance inquiry

  • Contact you regarding coverage options you requested information about

  • Schedule or confirm appointments

  • Provide requested insurance information

  • Follow up regarding applications, policies, or service requests

  • Maintain customer and prospective customer records

  • Improve our website and services

  • Comply with legal or regulatory obligations

  • Communicate with you by phone, email, or SMS/text message when appropriate and permitted

Submitting information through our website does not enroll you in an insurance policy or plan.

SMS/Text Messaging Privacy

If you voluntarily opt in to receive SMS/text messages from Mayer Insurance Group, we may use your mobile number to send communications related to:

  • Your insurance inquiry

  • Requested insurance information

  • Appointment confirmations and reminders

  • Policy or application follow-up

  • Requests for additional information

  • Customer service and other communications related to your relationship with Mayer Insurance Group

Message frequency varies. Message and data rates may apply.

You may opt out of SMS/text messages at any time by replying STOP.

For assistance, reply HELP or contact Mayer Insurance Group through the contact information provided on our website.

Consent to receive SMS/text messages is voluntary and is not a condition of purchasing any goods or services.

SMS consent is collected separately and must be actively provided by the user. Messaging consent is not assumed merely because a person submits a website form, provides a telephone number, or accepts general website terms.

Twilio’s current guidance requires messaging consent to be voluntary and separate from other agreements, with consent controls left unchecked by default.

Mobile Information and SMS Consent

Mayer Insurance Group does not sell, rent, trade, or share mobile phone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

Mobile information may be disclosed only when necessary to service providers that help Mayer Insurance Group operate its communications or business systems, or when required by law. Such service providers may use the information only to provide services on behalf of Mayer Insurance Group.

SMS consent is specific to Mayer Insurance Group and is not transferred or assigned to another business for its own marketing or promotional messaging.

This non-sharing disclosure is a specific item Twilio reviewers look for in A2P 10DLC privacy policies.

How We Share Information

Mayer Insurance Group may share personal information with service providers that assist us with legitimate business functions, such as:

  • Website hosting

  • Customer relationship management systems

  • Communications services

  • Email services

  • Data storage

  • Business operations

  • Insurance-related administrative services

These service providers are permitted to use information only as necessary to perform services on our behalf.

We may also disclose information when required by law, regulation, subpoena, court order, or other lawful governmental request.

The sharing described above does not include sharing mobile numbers or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes.

Insurance-Related Information

Mayer Insurance Group may collect information necessary to assist with insurance inquiries and insurance-related services.

Please do not submit highly sensitive information through general website forms, including:

  • Social Security numbers

  • Medicare numbers

  • Banking information

  • Credit or debit card information

  • Medical records

If sensitive information is required for a particular insurance transaction, Mayer Insurance Group may provide a more appropriate or secure method for collecting that information.

Cookies and Website Technology

Our website or service providers may use cookies or similar technologies to support website functionality, understand website usage, and improve the user experience.

You may be able to manage cookie preferences through your browser settings.

Data Security

Mayer Insurance Group uses reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Respond to inquiries

  • Provide requested services

  • Maintain appropriate business records

  • Satisfy legal, regulatory, contractual, or insurance-related requirements

  • Resolve disputes

  • Enforce agreements

Your Choices

You may contact Mayer Insurance Group to request updates or corrections to information you previously provided, subject to applicable legal and record-retention requirements.

You may opt out of promotional or service-related communications as applicable.

For SMS/text messaging, reply STOP to opt out and HELP for assistance.

Third-Party Websites and Services

Our website may contain links to third-party websites or services.

Mayer Insurance Group is not responsible for the privacy practices or content of third-party websites. You should review the privacy policies of those services separately.

Children’s Privacy

This website is not intended to knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

Changes to This Privacy Policy

Mayer Insurance Group may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or Mayer Insurance Group’s SMS/text messaging practices, please contact Mayer Insurance Group using the contact information provided on our website.